Payment - For your safety and convenience we offer secure checkout using a Visa, MasterCard, AMEX, Discover or PayPal. An account is not required to checkout with PayPal. Special Note: Sales to Florida residents subject to 6% sales tax. Your credit card statement may reflect a charge by either Just Boys Bedding or Oak Ave E-Com depending on your payment option.
Shipping - Upon completion and verification of payment your order will be processed. Our shipping times vary, but typically your order will ship in 1-3 business days. Some of our specialty linens may require a longer lead time but this is usually indicated on each product page. Once your purchase has shipped you will receive an e-mail with a tracking number. Most of our shipping is by UPS Ground; however, your purchase may also ship by USPS or Federal Express. We make every effort to see that your order is shipped in a timely manner. If for some reason your selection is on back order, or is no longer in stock, you will receive an e-mail on expected ship date or a refund will be given.
Shipping to Canada - some of the bedding offered such as Jo Jo Designs and Le Vele duvet cover sets can be shipped to Canada. Each product page will list the shipping that will be charged. You, as the purchaser, are responsible for any additional duty and/or taxes that may be due upon receipt. Please allow at least 15 days for shipping and clearance through Canadian Customs. Bedding shipped outside the US cannot be returned.
Returns & Refunds - All sales are considered final unless buyer contacts Just Boys Bedding within 7 days of receipt of purchase. We are certain you will be satisfied with your purchase but realize sometimes goods are damaged in transit or are not a good fit and must be returned. If you wish to return your purchase contact Just Boys Bedding for return instructions. Bedding must be returned in unused, unwashed condition in the original packaging. Refunds will be made by method of purchase for the cost of of your purchase only. Shipping and handling are non-refundable. Restocking Fee may apply. A Restock fee of 20% applies to all Kimlor Mills bedding. Please note: No refunds will be given after 30 days of shipment for any reason. For any "Free Shipping" items that are returned, you will be responsible for the actual cost of shipping to you. In other words, your refund will be for all but what it cost to ship it to you less any restock fee, and you will be responsible for any costs incurred for shipping it back to Just Boys Bedding.
Special Refund Terms for LeVele USA & Dolce Mela Duvet Sets - Returns or order cancellations or refusals of delivery are subject to a $15.00 processing fee plus the actual shipping cost for the return item. Important: All returns must be in the original box and in unused condition. A return number must be obtained in order to be received by LeVele USA and a refund processed. Returns must be within 15 days from the shipping date. Important - Please contact us within 2 business days from the delivery date to obtain an authorization return number. You will receive the return address with the RMA number for your return shipping. Please ship by a method that will give you a tracking number and forward the tracking number to us so we will know when it has been received. Do not wash the bedding as No refunds will be honored for used or washed bedding!
Special Refund Terms for JoJo's Designs Bedding: If your purchase is received damaged contact us within 48 hours of receipt so we can notify the shipper and furnish you with a replacement item. For "I changed by mind" purchases, or "not as expected", please contact us within 2 days of receipt of your purchase for return instructions. Refunds are given only for bedding returned unused, unwashed and in the original packaging. Items returned in any other condition will not be eligible for a refund. Shipping is non-refundable and a 20% restock charge will be deducted from any refund.